Genesys®, a global cloud leader in AI-powered experience orchestration, and Lighthouse Works, a business processing outsource organisation (BPO), are partnering to help increase global career opportunities for individuals who are blind or visually impaired (B/VI). Continue reading Genesys and Lighthouse Works Partner to Improve Global Career Opportunities for the Blind and Visually Impaired
Tag Archives: Genesys
Genesys Introduces AI to Expand Automation, Analytics and Conversational Intelligence Across the Genesys Cloud Platform
Genesys®, a global cloud leader in AI-powered experience orchestration, announced new AI capabilities to transform every customer and employee experience. Continue reading Genesys Introduces AI to Expand Automation, Analytics and Conversational Intelligence Across the Genesys Cloud Platform
ServiceNow and Genesys announce strategic partnership to elevate customer and employee experiences
ServiceNow, the AI platform for business transformation, and Genesys®, a global leader in AI-powered experience orchestration, announced a strategic partnership to elevate customer and employee experiences. Continue reading ServiceNow and Genesys announce strategic partnership to elevate customer and employee experiences
Genesys to Acquire Radarr Technologies
Genesys®, a global cloud leader in AI-powered experience orchestration, announced it has entered into an agreement to acquire Radarr Technologies, a leading AI-based social and digital listening, analytics, and consumer engagement company. Continue reading Genesys to Acquire Radarr Technologies
Genesys Appoints Daniel Bailey as Senior Vice President, Regional Sales Leader for EMEA
Genesys, a global cloud leader in AI-powered experience orchestration, announced Daniel Bailey has joined the company as senior vice president and regional sales leader of Europe, Middle East and Africa (EMEA). Continue reading Genesys Appoints Daniel Bailey as Senior Vice President, Regional Sales Leader for EMEA
Genesys Opens New R&D Centre in Budapest
Genesys®, a global cloud leader in AI-powered experience orchestration, has opened a new research and development (R&D) centre in Budapest, marking the latest milestone for its investment in Hungary. Continue reading Genesys Opens New R&D Centre in Budapest