Salesforce, the global leader in CRM, launched Einstein GPT, the world’s first generative AI CRM technology, which delivers AI-created content across every sales, service, marketing, commerce, and IT interaction, at hyperscale. Continue reading Salesforce Announces Einstein GPT, the World’s First Generative AI for CRM
Tag Archives: Salesforce
Salesforce Survey Finds Digital Skills Ranked #1 Workplace Skill in UK, but the Next Generation Isn’t Convinced
Salesforce, the global leader in CRM, released data revealing that UK workers rank digital skills as the most important skill for the current and future workplace. Continue reading Salesforce Survey Finds Digital Skills Ranked #1 Workplace Skill in UK, but the Next Generation Isn’t Convinced
Salesforce Announces Genie – a New Data Platform Powering the World’s First Real-Time CRM
Salesforce, the global leader in CRM, unveiled Salesforce Genie, a hyperscale real-time data platform that powers the entire Salesforce Customer 360 platform. Continue reading Salesforce Announces Genie – a New Data Platform Powering the World’s First Real-Time CRM
Salesforce and WhatsApp Partner to Transform How People and Businesses Engage Globally
Salesforce, the #1 CRM provider worldwide, and WhatsApp, the most popular messaging service in the world, announced a new strategic partnership that will allow Salesforce customers to connect with their customers and build new messaging experiences on WhatsApp. Continue reading Salesforce and WhatsApp Partner to Transform How People and Businesses Engage Globally
New Slack Innovations and Salesforce Customer 360 Integrations Unlock Team Productivity, Adding Value to the Digital HQ
Slack, your digital HQ, with Salesforce, the global leader in CRM, unveiled new product innovations at Dreamforce that make it even more productive for teams to work together in Slack, pull in actionable data directly from Salesforce Customer 360, and get more value from their digital HQ. Continue reading New Slack Innovations and Salesforce Customer 360 Integrations Unlock Team Productivity, Adding Value to the Digital HQ
Red Box Fuels AI-powered Insights Through Integration with Salesforce Einstein Call Coaching on Salesforce AppExchange
Red Box, a leading platform for voice, announces Red Box AI Bridge for Salesforce Einstein on Salesforce AppExchange, the world’s leading enterprise cloud marketplace. Red Box AI Bridge enables organisations not utilising a Salesforce-embedded communication platform to capture high quality call and metadata from their existing telephony or contact centre platform. Continue reading Red Box Fuels AI-powered Insights Through Integration with Salesforce Einstein Call Coaching on Salesforce AppExchange
AVOXI Integrates Salesforce, Dynamics and Zoho Into Their Cloud Communications Platform
AVOXI, the leading cloud communications platform specialising in contact centre and virtual number solutions, recently announced their ability to integrate must-have technologies like CRM into their contact centre platform. Continue reading AVOXI Integrates Salesforce, Dynamics and Zoho Into Their Cloud Communications Platform