TechSee, the leading company for remote visual experiences, announces that it has launched Sophie AI, the first MultiSensory AI Agent for customer service. Continue reading Introducing Sophie AI, TechSee’s MultiSensory Virtual Agent for Customer Service
Category Archives: Technology
Crexendo® Unveils Cutting-Edge Generative AI Technology Using ChatGPT
Crexendo, an award-winning premier provider of cloud communication platform and services, video collaboration and managed IT services, announced the launch of its new Generative AI technology features powered by ChatGPT in the Company’s Contact Center solution. Continue reading Crexendo® Unveils Cutting-Edge Generative AI Technology Using ChatGPT
SurveyMonkey Launches SurveyMonkey Forms
SurveyMonkey, a global leader in online surveys and forms, today announced the launch of SurveyMonkey Forms. Combining all-new features with the best of its beloved flagship survey product, SurveyMonkey Forms enables users the ability to easily create professional forms in a single, easy-to-use platform. Continue reading SurveyMonkey Launches SurveyMonkey Forms
IntelePeer Launches SmartOffice Solution
IntelePeer, a leading provider of AI-powered communications automation solutions, announces the launch of its SmartOffice solution, which will enable regional offices and retail outlets to enhance local-level customer experience while introducing greater efficiencies and cost-effectiveness to their operations. Continue reading IntelePeer Launches SmartOffice Solution
SAP Announces New Generative AI Assistant Joule
SAP has announced Joule, a natural-language, generative AI copilot that will transform the way business runs. Continue reading SAP Announces New Generative AI Assistant Joule
NICE CXone Summer 2023 Release Unlocks New Levels of Openness and Flexibility to Deliver CX at Scale
NICE announced the Summer 2023 Release of CXone, which adds new capabilities, underpinned by Enlighten, that drive fluent interaction management from consumers to agents and the business. Continue reading NICE CXone Summer 2023 Release Unlocks New Levels of Openness and Flexibility to Deliver CX at Scale