Nasstar is thrilled to unveil its latest strategic partnership with Omningage, the leading provider of cloud-based customer engagement platforms. Continue reading Nasstar Announces Strategic Partnership with Omningage
Category Archives: Technology
Drift Defines Future of Conversational Marketing with New AI-Powered Innovations
Drift, the buyer experience and Conversational AI company, announced an evolution of its buyer engagement platform, introducing three new products – Drift Engage, Site Concierge and Bionic Chatbots. Continue reading Drift Defines Future of Conversational Marketing with New AI-Powered Innovations
Dialpad Introduces AI-Driven Personal Identifiable Information (PII) Redaction for Enhanced Privacy Protection
Dialpad announced the release of PII Redaction, an Ai-powered feature designed to fortify privacy safeguards of personal identifiable information (PII) and empower users with greater control over their data. Continue reading Dialpad Introduces AI-Driven Personal Identifiable Information (PII) Redaction for Enhanced Privacy Protection
Boomi Introduces Boomi GPT
Boomi™, the intelligent connectivity and automation leader, announced at its Silicon Valley Boomi World Tour, Boomi GPT, the first offering available in the Boomi AI suite, bringing a simple, conversational experience to the Boomi platform. Continue reading Boomi Introduces Boomi GPT
MTN, Accenture and Genesys unite to elevate the customer experience
MTN, Africa’s leading telecommunications service provider, is elevating customer experience through a transformative partnership with global consulting firm Accenture and customer experience solutions provider Genesys. Continue reading MTN, Accenture and Genesys unite to elevate the customer experience
NICE’s Workforce Management Leads Market Share for Ninth Straight Year in DMG Consulting’s 2023-2024 Enterprise WFM Product and Market Report
NICE announced it has been named the market share leader based on number of seats for workforce management in DMG Consulting LLC’s 2023-2024 Enterprise Workforce Management Product and Market Report. Continue reading NICE’s Workforce Management Leads Market Share for Ninth Straight Year in DMG Consulting’s 2023-2024 Enterprise WFM Product and Market Report