Aspect Software, a leading provider of fully integrated consumer engagement, workforce optimization, and self-service omni-channel solutions announced Telarus as a global Master Agent channel partner. Continue reading Aspect Software Announces Partner Relationship with Leading Telecom Master Agent Telarus
Category Archives: Partnerships
J.D. Power and ClickFox Create Alliance
Expanding its industry-leading customer experience solutions, J.D. Power today announced a unique global alliance with ClickFox that combines J.D. Power’s world-leading consumer research, data analytics and customer experience advisory capabilities with ClickFox’s industry-leading customer journey analytics platform which analyzes billions of cross-channel journey interactions at the world’s largest financial services, energy, retail, healthcare and insurance companies. Continue reading J.D. Power and ClickFox Create Alliance
Verint and Connex Announce Newly Expanded Partnership
Verint® announced an expanded partnership with Connex Telecommunications, Inc. (“CTI”), a Canadian telecommunications provider. The partnership gives Connex the ability to offer a broader range of Verint solutions, both on premises and in the cloud, to its customers.* Continue reading Verint and Connex Announce Newly Expanded Partnership
AGC Networks Partners With RingCentral to Address Global Enterprise Demand for Cloud Communications Solutions
AGC Networks, a global technology solutions integrator, and RingCentral, a leading provider of global enterprise cloud communications and collaboration solutions, have partnered to bring cloud communications solutions to enterprises around the world. Continue reading AGC Networks Partners With RingCentral to Address Global Enterprise Demand for Cloud Communications Solutions
Sitel Group Partners with NICE inContact for Premier Omnichannel Cloud Platform
Sitel Group, a leading global customer experience management provider that delivers more than 2.5 million experiences every day, announced a partnership with NICE inContact. The combination of Sitel Group’s deep CX expertise and industry leading NICE inContact CXone cloud customer experience platform delivers an agile, efficient and scalable customer engagement solution. Continue reading Sitel Group Partners with NICE inContact for Premier Omnichannel Cloud Platform
Pegasystems and KPMG Form Strategic Alliance to Help Government Agencies Improve Citizen and Employee Experiences
Pegasystems, the software company empowering customer engagement at the world’s leading enterprises announced a strategic alliance with KPMG LLP, the U.S. audit, tax and advisory firm. This alliance offers government agencies a path toward digital transformation that can automate manual processes, and help improve efficiency, reduce costs, and improve collaboration and the citizen experience. Continue reading Pegasystems and KPMG Form Strategic Alliance to Help Government Agencies Improve Citizen and Employee Experiences