Category Archives: Partnerships

Black Box and Avaya Team Up on UCaaS Solutions

Black Box, a leading global solutions integrator, and Avaya, a global leader in solutions to enhance and simplify communications and collaboration, have expanded their partnership to Europe to offer Black Box clients enterprise-wide unified communications and cloud-based collaboration solutions built on Avaya Cloud Office™ by RingCentral©. Continue reading Black Box and Avaya Team Up on UCaaS Solutions

Route 101 and Semafone Bring PCI DSS Compliant Payment Capabilities to Contact Centre Clients in the Cloud

Route 101, a leading cloud systems integrator of advanced customer service technology platforms and tools in the U.K., and Semafone, the leading provider of data security and compliance solutions for call and contact centres, announced a new partnership. Continue reading Route 101 and Semafone Bring PCI DSS Compliant Payment Capabilities to Contact Centre Clients in the Cloud

Noetica Joins Odigo Ecosystem to Deliver Advanced Predictive Dialling In Answer to High End Enterprise Market Demand

Odigo, the global Contact Centre as a Service (CCaaS) provider and Noetica, a British company developing high performance, compliant predictive dialling solutions have just announced they are joining forces by signing a worldwide partnership. Continue reading Noetica Joins Odigo Ecosystem to Deliver Advanced Predictive Dialling In Answer to High End Enterprise Market Demand

QBox and Cognigy Partnership Delivers Leading NLU Performance-management and Testing to Conversational AI

QBox is very pleased to announce a partnership with Cognigy. This partnership enables users of Cognigy’s AI platform to utilise QBox to improve their automated conversations by measuring NLU performance for models, intents, utterances and even word influence against the three key QBox metrics of correctness, confidence, and clarity. Continue reading QBox and Cognigy Partnership Delivers Leading NLU Performance-management and Testing to Conversational AI

Alcatel-Lucent Enterprise redefines its UK market proposition in partnership with leading UK distributor Nuvola

Alcatel-Lucent Enterprise, a leading provider of communications, networking, and cloud solutions tailored to customers’ industries, has enhanced its offering in the UK through increased investment from partner Nuvola Distribution. Continue reading Alcatel-Lucent Enterprise redefines its UK market proposition in partnership with leading UK distributor Nuvola