Black Box, a leading global solutions integrator, and Avaya, a global leader in solutions to enhance and simplify communications and collaboration, have expanded their partnership to Europe to offer Black Box clients enterprise-wide unified communications and cloud-based collaboration solutions built on Avaya Cloud Office™ by RingCentral©. Continue reading Black Box and Avaya Team Up on UCaaS Solutions
Category Archives: Partnerships
Route 101 and Semafone Bring PCI DSS Compliant Payment Capabilities to Contact Centre Clients in the Cloud
Route 101, a leading cloud systems integrator of advanced customer service technology platforms and tools in the U.K., and Semafone, the leading provider of data security and compliance solutions for call and contact centres, announced a new partnership. Continue reading Route 101 and Semafone Bring PCI DSS Compliant Payment Capabilities to Contact Centre Clients in the Cloud
Noetica Joins Odigo Ecosystem to Deliver Advanced Predictive Dialling In Answer to High End Enterprise Market Demand
Odigo, the global Contact Centre as a Service (CCaaS) provider and Noetica, a British company developing high performance, compliant predictive dialling solutions have just announced they are joining forces by signing a worldwide partnership. Continue reading Noetica Joins Odigo Ecosystem to Deliver Advanced Predictive Dialling In Answer to High End Enterprise Market Demand
QBox and Cognigy Partnership Delivers Leading NLU Performance-management and Testing to Conversational AI
QBox is very pleased to announce a partnership with Cognigy. This partnership enables users of Cognigy’s AI platform to utilise QBox to improve their automated conversations by measuring NLU performance for models, intents, utterances and even word influence against the three key QBox metrics of correctness, confidence, and clarity. Continue reading QBox and Cognigy Partnership Delivers Leading NLU Performance-management and Testing to Conversational AI
Alcatel-Lucent Enterprise redefines its UK market proposition in partnership with leading UK distributor Nuvola
Alcatel-Lucent Enterprise, a leading provider of communications, networking, and cloud solutions tailored to customers’ industries, has enhanced its offering in the UK through increased investment from partner Nuvola Distribution. Continue reading Alcatel-Lucent Enterprise redefines its UK market proposition in partnership with leading UK distributor Nuvola
Britannic Technologies Announces Partnership with Five9
Britannic Technologies announced a strategic partnership with Five9, a leading global provider of the intelligent cloud contact centre, as part of its leading ecosystem of technology partners. Continue reading Britannic Technologies Announces Partnership with Five9