Westcon-Comstor, the global technology distributor, has signed an agreement with Zscaler to market and distribute its cloud-native security platform across EMEA. Continue reading Westcon-Comstor to distribute Zscaler in UK&I, Germany, Switzerland and France →

DRUID, a worldwide leader in conversational AI technology for enterprise productivity, and Service Centrix, a consulting company among the leading RPA implementation providers for the CEE region, are pleased to announce they have entered a strategic partnership focused on empowering businesses to focus on the key drivers by enabling seamless IT processes throughout the organization and providing conversational solutions to various business challenges. Continue reading DRUID AI and Service Centrix announce their new partnership →

Forsta, the world’s leading Customer Experience and Research Technology company, and Watermelon, the Customer Experience (CX) and Insight Specialists, have announced a global partnership. Continue reading Forsta and Watermelon Announce Partnership →

Managed Service provider Redsquid have announced their partnership with Cirrus and their award-winning contact centre platform. The partnership enables Redsquid to provide large SME and enterprise customers an omnichannel contact centre solution to meet changing customer demands that have been accelerated by the Covid-19 pandemic. Continue reading Redsquid announce partnership with omnichannel contact centre provider Cirrus →

Aisera, one of the world’s first AI-driven platforms that automates tasks, actions and workflows for employees and customers, announced they would be partnering with Microsoft to deliver next-gen AI Service Desk solutions to automate requests, tickets, and operations for IT, HR, DevOps, and Customer Service departments. Continue reading Aisera Collaborates with Microsoft to Elevate Employee and Customer Service Through Conversational AI and Robotic Process Automation (RPA) →

Route 101, a leading systems integrator of contact centre, customer engagement and unified communication solutions, continues to strengthen its partner ecosystem with the introduction of the world’s most advanced co-browsing solution, Surfly. Continue reading Route 101 Partners with Surfly to Introduce Co-Browsing and Screen-Sharing Capabilities to Customers →