Dialpad, the industry leader in AI-powered communication and collaboration, announced its integration with Zoho CRM, an award-winning CRM that powers 250,000+ businesses worldwide. Continue reading Dialpad and Zoho Partner to Enhance CRM Functionality for Customers of All Sizes →

1&1 Versatel, one of Germany’s leading business-to-business (B2B) providers of fiber gigabit connections and network-related services, announced their partnership with RingCentral, a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact centre solutions. Continue reading 1&1 Versatel Partners With RingCentral →

Amazon Web Services, Inc. (AWS), an Amazon.com, Inc. company, and Qualtrics announced they are expanding their relationship, with Qualtrics migrating its internal IT systems and customer-facing workloads to the world’s leading cloud. The migration includes Qualtrics’ complete portfolio of experience management (XM) applications and its xFlow automated workflow system. Continue reading Qualtrics and AWS Expand Relationship to Transform Customer Feedback into Enhanced Experiences →

Blue Prism, a global pioneer and a market leader in intelligent automation, and Amazon Web Services, Inc. (AWS) announced a global, multiyear strategic collaboration agreement to transform how businesses provision intelligent automation. Continue reading Blue Prism and Amazon Web Services Form Global Strategic Relationship →

Genesys®, a global cloud leader in customer experience orchestration, is working with AT&T to create empathetic experiences for millions of customers. Continue reading Genesys Expands Collaboration with AT&T to Help the Company Grow Customer Relationships →

Evolve IP®, a leading international service provider of Work Anywhere™ solutions, announced that it has partnered with Dubber, the world’s leading provider of cloud-based conversational recording and AI. Continue reading Evolve IP and Dubber Announce Partnership to Provide Unified Call Recording and Voice Intelligence Services →