NICE announced it is expanding its partnership with Cloud9 Technologies (“Cloud9”), a core brand of leading financial markets’ infrastructure and technology company Symphony, to integrate its cloud compliance suite with Cloud9’s voice trading platform. Continue reading NICE and Cloud9 Partner on Next-Generation Cloud Compliance and Voice Trading Solutions →

Global cloud communications company Infobip announces it has strengthened its relationship with Adobe and furthered the global reach of Infobip’s omnichannel communications platform by becoming an Accelerate partner in the Adobe Exchange Partner Program. Continue reading Infobip Collaborates with Adobe to Provide Connected Digital Experiences and Analytics to Customers Across the Globe →

Dialpad, the industry leader in AI-powered communication and collaboration, announced its partnership with Playvox to add advanced workforce engagement management (WEM) capabilities to Dialpad Contact Center. Continue reading Dialpad and Playvox Partner to Optimize Agent and Customer Experience Through Dialpad Contact Center →

Glia, a leading provider of Digital Customer Service, announced that it has partnered with Duck Creek Technologies, a leading provider of SaaS insurance core systems, to offer Duck Creek’s customers Glia’s Digital Customer Service platform. Continue reading Glia Partners with Duck Creek Technologies to Provide Enhanced Digital Customer Service Capabilities to P&C Insurers →

Westcon-Comstor, the global technology distributor, has signed an agreement with Zscaler to market and distribute its cloud-native security platform across EMEA. Continue reading Westcon-Comstor to distribute Zscaler in UK&I, Germany, Switzerland and France →

DRUID, a worldwide leader in conversational AI technology for enterprise productivity, and Service Centrix, a consulting company among the leading RPA implementation providers for the CEE region, are pleased to announce they have entered a strategic partnership focused on empowering businesses to focus on the key drivers by enabling seamless IT processes throughout the organization and providing conversational solutions to various business challenges. Continue reading DRUID AI and Service Centrix announce their new partnership →