Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has partnered with virtual queuing platform QU-in to enable a safe and healthy way for consumers to navigate social distancing guidelines and limit the risk of exposure in the COVID era. Continue reading Vonage Partners with QU-in to Power Virtual Queuing Capabilities →

Stack8, a leading North American provider of unified communications (UC) solutions, announced a new partnership with RingCentral, a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact centre solutions. Continue reading Stack8 Partners With RingCentral to Bring Unified Communications As-a-Service to Multinational Customers →

Solvvy, the next-gen chatbot and customer support automation platform, announced a partnership with Zendesk, Inc. and integration with the Sunshine platform. Continue reading Solvvy’s Next-Gen Chatbot Platform Enhances Omnichannel Capabilities with Zendesk Sunshine →

Repay Holdings Corporation, a leading provider of vertically-integrated payment solutions, announced a technology integration with LiveVox, a next-generation contact centre platform. Continue reading REPAY and LiveVox Announce Partnership to Enhance Customer Experience and Improve Agent Performance →

Five9, a leading provider of the intelligent cloud contact centre, announced that the company is expanding its global presence by partnering with Conn3ct, a leading customer experience, unified communications, and network services communications provider for international businesses. Continue reading Five9 Announces Strategic Partnership with Conn3ct →

Route 101, a leading cloud systems integrator of advanced customer service technology platforms and tools in the U.K., and Omilia, a global provider of Conversational AI solutions, announced an exciting new partnership. Continue reading Route 101 and Omilia Announce Disruptive New Partnership →