Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, announced that Salesforce consulting partner Xede Consulting Group has chosen Vonage as its preferred partner for contact centre opportunities. Continue reading Vonage and Xede Partner to Accelerate Digital Transformation →

MoEngage, the world’s fastest-growing customer engagement platform, and Mixpanel, the leader in product analytics, announced a strategic partnership to help companies maximize customer engagement by delivering personalised experiences based on behavioral insights. Continue reading MoEngage and Mixpanel Partner to Enable Highly Personalized Customer Engagement →

Speakeasy AI, the world’s first and only provider of Speech-to-Intent™ based solutions, formally announced its partnership with Quiq, the industry leading business messaging company. The partnership will allow Speakeasy AI to intelligently deliver Quiq’s business messaging solutions within voice channels. Continue reading Speakeasy AI & Quiq Announce Partnership To Deliver Conversational AI with Messaging →

Infobip, the global cloud communications platform has announced a partnership with Span, the IT company providing professional services and technical support to business users and enterprises across the globe as they look to advance information systems. Continue reading Infobip Partners with Span to Enhance its Customer Engagement Offering Globally →

Infosys, a global leader in next-generation digital services and consulting, announced the launch of a partnership with Genesys®, a global leader in cloud customer experience and contact centre solutions. The alliance will position both organisations to enhance and expand their customer experience and contact centre offerings. Continue reading Genesys Partners with Infosys to Accelerate its Strategic Transformation Journey →

Pypestream, the leading customer experience automation platform with all-in-one cloud messaging and conversational AI, announces its integration with the leader in global streaming media intelligence, Conviva. Continue reading Pypestream Announces Integration With Conviva, Providing OTT Brands With AI-Powered, Proactive Customer Experience →