Noble Systems, a global leader in omnichannel contact centre technology solutions, is pleased announce the recent migration from Premise to Cloud for our valued, longstanding client Pastdue Credit Solutions Ltd – one of the UK’s fastest growing debt recovery agencies. Continue reading Pastdue Credit Solutions Continues Growth with Noble Systems →

Stroitelny Dvor, one of the largest Russian DIY retailers, has completed the overhaul of its geographically distributed contact centre. Within the project, the retailer’s contact centre migrated from Avaya platform to a Russian solution, Noda Contact Center, which enabled the company to automate the work of its contact centre facilities in Tumen and Tomsk and boost the system’s fault tolerance under peak loads. Continue reading Stroitelny Dvor Migrates From Avaya To Noda Contact Center Platform →

Vonage, a global business cloud communications leader announced that PensionBee is implementing its award-winning contact centre solution. PensionBee, which aims to take the sting out of pension management, will be able to better serve its growing customer base by delivering exceptional experiences. Continue reading PensionBee Selects Vonage to Transform Contact Centre into a Hive of Innovation →

Medallia, the global leader in experience management announced that Clarus Commerce has selected Medallia as its experience management platform of choice. Continue reading Clarus Commerce Chooses Medallia as Experience Management Platform →

The San Jose Earthquakes announced a unique multi-year partnership with Intermedia, which will feature the company’s branding across all team jerseys and include the exclusive use of Intermedia’s technology for all business communications within the Earthquakes organization. Continue reading San Jose Earthquakes Score Big with Intermedia Cloud Communications Partnership →

Glassbox, the leading Digital Customer Experience Orchestration solution, announced it has been appointed by Viva Air Group, the leading low-cost airline in the region, to take their Digital Customer Experiences to new heights. Continue reading Glassbox Chosen by Viva Air Group to Optimize Digital Customer Experience →