Medallia, the global leader in experience management announced that SoftBank has selected Medallia to drive the company’s telecommunications retail customer experience strategy. Continue reading SoftBank Chooses Medallia as Customer Experience Platform →

Vee24 Inc. announced that Veronica’s Insurance has selected their leading AI-enabled Customer Engagement Platform to deliver expert insurance sales and service across 36 branch locations as well as their company website. Continue reading Veronica’s Insurance selects Vee24 to extend their Digital Transformation Vision with Live Customer Engagement Technology →

NCR Corporation, a global enterprise technology company for the banking industry, announced that Santander UK recently selected NCR to deliver its enterprise ATM platform of the future and will be the first in the U.K. to offer its Interactive Banker solution to further enhance customer service. Continue reading NCR Software to Enhance Santander Customer Experience Across Santander Self Service →

Cerillion, an innovator in digital monetisation and customer management solutions, announced that Three’s launch of high speed 5G Broadband in London is being powered by the Cerillion Enterprise BSS/OSS suite. Continue reading Three charges up 5G launch with Cerillion BSS platform →

Medallia, the global leader in experience management announced that Pizza Hut USA has selected Medallia as their customer experience platform of choice. Continue reading Pizza Hut USA Chooses Medallia as Customer Experience Platform →

ACG group, an integrated pharma manufacturing solutions company, announced that it has chosen Salesforce, the global leader in CRM, to accelerate its digital transformation journey, strengthen customer relationships and foster its global expansion. Continue reading ACG Selects Salesforce to Build 360-Degree Customer View →