Interactions, LLC, a leading provider of Intelligent Virtual Assistants (IVAs) for enterprise customer care announced that Kiwi.com, the flight search engine that makes travelling simple and accessible to everyone, will deploy the IVA solutions to make it easier and more efficient for busy travelers to manage airline bookings around the world. With this news, Interactions establishes a major footprint in Europe. Continue reading Interactions Signs Kiwi.com, Bringing Intelligent Customer Care to Travelers Around the World →

SandSIV, the Customer Experience Platform provider, has announced that one of the world’s largest airlines has selected SandSIV’s VOC Hub™ to unify and analyse its entire feedback ecosystem. The carrier joins other major business-to-consumer brands in harnessing SandSIV’s next-generation CX platform as a global hub for Voice of Customer intelligence. Continue reading Leading global airline selects SandSIV’s VOC Hub™ to centralise and manage their Voice of Customer and Passenger Feedback →

Workbooks announces that Zenith Technologies Ltd, leaders in delivering manufacturing software systems to Life Sciences companies globally, has chosen Workbooks CRM to help drive and manage business growth and provide an integrated platform for their new business sales, account management and marketing teams. Continue reading Zenith Technologies selects Workbooks CRM to support global growth →

Oracle NetSuite, one of the world’s leading providers of cloud-based financials / ERP, HR, Professional Services Automation (PSA) and omnichannel commerce software suites, announced today that London-based home fashion label, Buster + Punch, has chosen NetSuite OneWorld as the foundation to support its growth beyond Western Europe. Continue reading From garage to global: Buster + Punch chooses NetSuite Cloud →

Oracle NetSuite, one of the world’s leading providers of cloud-based financials / ERP, HR, Professional Services Automation (PSA) and omnichannel commerce, today announced that SystemsAccountants, a leading specialist recruitment and resourcing solutions company, has chosen NetSuite OneWorld to underpin its global expansion. Continue reading SystemsAccountants supports expansion into new markets with NetSuite →