Envision, the leading provider of workforce optimization and contact center coaching solutions, announced today that Red Canoe Credit Union, a $700 million credit union, leverages Envision’s Click2Coach for its member focused contact center workforce. Continue reading Red Canoe Credit Union Chooses Envision for Fraud Protection and Improved Member Services
Tag Archives: Envision
Envision Issued Patent by US Patent Office
Envision with more than 20 years of innovation and experience in the contact center workforce optimization market, announced the issuance to it by the US Patent Office of a patent that covers multiple methods for recording data during customer and agent interactions. Continue reading Envision Issued Patent by US Patent Office