Capacity, an AI-powered support automation platform, is proud to announce transformational growth as it continues to help brands automate interactions with customers and team members. Capacity has acquired Lucy, Envision and Linc, bringing the company’s total number of acquisitions to eight in less than two years. Continue reading Capacity Acquires Lucy, Envision and Linc, and Announces $26 Million Series D Funding Round
Tag Archives: Envision
Red Canoe Credit Union Chooses Envision for Fraud Protection and Improved Member Services
Envision, the leading provider of workforce optimization and contact center coaching solutions, announced today that Red Canoe Credit Union, a $700 million credit union, leverages Envision’s Click2Coach for its member focused contact center workforce. Continue reading Red Canoe Credit Union Chooses Envision for Fraud Protection and Improved Member Services
Envision Issued Patent by US Patent Office
Envision with more than 20 years of innovation and experience in the contact center workforce optimization market, announced the issuance to it by the US Patent Office of a patent that covers multiple methods for recording data during customer and agent interactions. Continue reading Envision Issued Patent by US Patent Office