Delivery service start-up Glovo, headquartered in Barcelona, Spain, has engaged Orange Business Services to support its global expansion plans with a wide range of contact centre and telephony services. Continue reading Start-up Glovo chooses digital voice solutions from Orange Business Services to help expand customer experience globally →

Box, the leading Content Cloud, announced that it has expanded its relationship with BT, a leading provider of global communications services and solutions. Continue reading BT Chooses Box for Cloud Content Management →

Cloud Comms, Collaboration, Contact Centre and Cyber solutions firm, Babble, has finished its biggest digital transformation yet for WebBeds, the B2B division of Webjet Limited. Continue reading Babble completes its biggest cloud deployment yet →

Nasstar is pleased to detail how it has helped tools and building supplies retailer Toolstation adapt and overcome disruption during the global pandemic by delivering a secure remote working solution at speed. Continue reading Nasstar enables Toolstation to create a secure remote working environment →

A landmark accessibility solution for blind and partially sighted contact centre agents working at the Royal National Institute of Blind People (RNIB) has been developed by Cirrus. Continue reading RNIB selects Cirrus contact centre solution to support blind and partially sighted agents →

Playvox, the leading CRM-connected omnichannel contact centre provider of workforce engagement solutions, announced that SeatGeek, Inc., the leading mobile-focused ticket platform, has partnered with Playvox to implement workforce management within their CX team. Continue reading Playvox Workforce Management Keeps SeatGeek Staffed for Rapid Growth →