8×8, Inc., the industry’s most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, announced 8×8 JourneyIQ, giving businesses the ability to seamlessly track, predict, and optimize every step of the customer journey across all channels, departments, and touchpoints. Continue reading 8×8® Announces JourneyIQ to Deliver Integrated AI-powered Customer Journey Intelligence Across the Organization
Tag Archives: 8×8
8×8 Announces 8×8 Aftersale Assist
8×8, Inc., the industry’s most integrated Platform for CX that combines Contact Centre, Unified Communication, and CPaaS APIs, announced the 8×8 Aftersale Assist™ solution enabling retailers to reduce returns, improve customer experiences, and drive revenue growth. Continue reading 8×8 Announces 8×8 Aftersale Assist
8×8 Drives Customer and Employee Experience with Latest Platform Innovations
8×8, Inc., the industry’s most integrated Platform for CX that combines Contact Centre, Unified Communication, and CPaaS APIs, announced recent enhancements to the 8×8 Platform for CX. Continue reading 8×8 Drives Customer and Employee Experience with Latest Platform Innovations
8×8 Delivers Latest AI Advancements and Customer Engagement Capabilities to Cloud CX Platform
8×8, a leading business communications, CX, and Communications Platform as a Service provider, announced recent innovations and enhancements to the 8×8 cloud platform. Continue reading 8×8 Delivers Latest AI Advancements and Customer Engagement Capabilities to Cloud CX Platform
8×8 Launches AI-Powered Solution for Councils to Help Increase Electoral Engagement and Reduce Local Authorities’ Election Workloads
8×8, a leading integrated cloud contact centre and unified communications platform provider, announced the availability of 8×8 Ballot It!, an AI-powered self-service solution that aims to empower UK citizens with the latest and most relevant election information and help boost voter turnout in regional and national elections. Continue reading 8×8 Launches AI-Powered Solution for Councils to Help Increase Electoral Engagement and Reduce Local Authorities’ Election Workloads
8×8 Launches 8×8 Engage™ to Bridge Customer Experience Journey Gaps Across an Organization
8×8, announced the availability of 8×8 Engage, an AI-powered, tailored solution that enables cross-organization customer engagement for enhanced customer experiences, fostering loyalty and driving business success. Continue reading 8×8 Launches 8×8 Engage™ to Bridge Customer Experience Journey Gaps Across an Organization