Tag Archives: 8×8

Technology

8×8 Extends XCaaS Platform AI Capabilities with Real-time Meeting Transcriptions and Smart Summarizations

8×8 announced the addition of AI-powered video meeting capabilities to the 8×8 XCaaS platform, enabling users to access real-time AI transcriptions, smart summaries, and follow up action items for enhanced collaboration during and after meetings. Continue reading 8×8 Extends XCaaS Platform AI Capabilities with Real-time Meeting Transcriptions and Smart Summarizations →

Market Research

78% of UK IT Decision Makers are Deploying AI and Automation to Future Proof Their Businesses Amidst Ongoing Uncertainty

8×8 unveiled how companies are dealing with the current permacrisis – a period defined as an extended time of instability and insecurity – that is impacting British businesses by turning to AI and automation. Continue reading 78% of UK IT Decision Makers are Deploying AI and Automation to Future Proof Their Businesses Amidst Ongoing Uncertainty →

Technology

8×8 Brings New Video Functionality to 8×8 Contact Centre for Elevated Customer Engagement

8×8, a leading integrated cloud contact centre and unified communications platform provider, announced the upcoming availability of native video functionality for 8×8 Contact Center to enhance speed to resolution and overall customer experiences. Continue reading 8×8 Brings New Video Functionality to 8×8 Contact Centre for Elevated Customer Engagement →