Tag Archives: Cognia

Smarsh Adds Voice Archiving Offering With Acquisition of London-based Cognia

Smarsh®, providing information archiving solutions for compliance, e-discovery and risk management, has completed the acquisition of Cognia, a worldwide leader in cloud-based voice archiving, audio search and analytics. Smarsh will leverage Cognia’s intellectual property and development resources to offer its global customer base enhanced capabilities around mobile and fixed-line voice communication – alongside a market-leading range of electronic communications – within The Archiving Platform. Continue reading Smarsh Adds Voice Archiving Offering With Acquisition of London-based Cognia

Holidaygems.co.uk selects Cognia

PRESS RELEASE: Holidaygems.co.uk gives peace of mind to customer’s phone bookings with Cognia’s PCI compliant cloud voice payment processing solution. Cognia, the leading global provider of secure cloud compliance solutions, has provided Holidaygems.co.uk, one of the leading UK on-line travel companies, with a new PCI compliant cloud voice payment processing solution. Continue reading Holidaygems.co.uk selects Cognia

Cognia expands global cloud compliance presence with Australia launch

PRESS RELEASE: Cognia, the leading provider of cloud compliance solutions, has joined forces with IP Solutions International, a specialist provider of cloud based payment and data security services, to provide a compelling range of cloud-based PCI compliant services for the Australasian market. Continue reading Cognia expands global cloud compliance presence with Australia launch

Cognia provides Saxon Weald with a new PCI cloud payment processing solution

PRESS RELEASE: Cognia, the leading global provider of secure cloud PCI payment processing solutions, has provided UK based housing association, Saxon Weald, with a new cloud PCI compliant interactive voice response payment processing solution to help provide greater protection for customers. Continue reading Cognia provides Saxon Weald with a new PCI cloud payment processing solution

Contact centre outsourcer, Griffin Place Communications, selects Cognia for cloud PCI DSS Payment Processing

PRESS RELEASE: Cognia, the leading provider of secure, cloud PCI compliant payment processing solutions announces, Griffin Place Communications (GPC), is to invest in Cognia’s cloud PCI DSS compliant voice payment processing solution to improve customer experience and payment security. GPC, the new Wales based contact centre outsourcer specialising in customer care and lead generation with 500+ seat capacity, is already working with several retailers and insurance companies. Continue reading Contact centre outsourcer, Griffin Place Communications, selects Cognia for cloud PCI DSS Payment Processing

Cognia Live Brings PCI Compliance into the Cloud Era

PRESS RELEASE: Cognia, a leading provider of cloud-based communications intelligence solutions announced the launch of Cognia Live, the first PCI-DSS compliant, QSA-validated solution to be delivered from a global cloud architecture. With Cognia Live’s dual-tone-multi-frequency (DTMF) suppression capabilities, sensitive card data is automatically prevented from reaching the agent or entering contact centre systems, all while maintaining continuous customer interaction. Continue reading Cognia Live Brings PCI Compliance into the Cloud Era

Cognia and Semafone partner to take secure contact center payment solutions to a global market

PRESS RELEASE: Leading communications intelligence and analytics solutions provider, Cognia, and secure voice payment specialist, Semafone, today announced a partnership that will enable contact centers world-wide to transform the security and compliance costs of handling customer payment information. Continue reading Cognia and Semafone partner to take secure contact center payment solutions to a global market

Cognia Wins Prestigious European Cloud Security Innovation Award

PRESS RELEASE: Cognia, the leader in cloud communications intelligence solutions, announced it had been chosen as the winner of the Cloud Innovation award in the Computer Weekly European User Awards for Security 2014, which recognises innovation in information security and IT risk management. Continue reading Cognia Wins Prestigious European Cloud Security Innovation Award