InGenius® is pleased to announce that it has expanded support for ServiceNow® to include IT Service Management (ITSM). This new computer telephony integration for ITSM builds on the solution launched in May at Knowledge17 for the ServiceNow Customer Service Management (CSM) product. Continue reading InGenius Adds Seamless Phone Integration for ServiceNow ITSM →

PRESS RELEASE: InGenius® a global leader in computer telephony integration solutions for leading CRMs announced that the newest version of their flagship product, InGenius Connector Enterprise 4.0 will be one of the first CTI companies’ to support voice in the Salesforce Omni-Channel. Continue reading InGenius Launches InGenius Connector Enterprise 4.0 on the Salesforce AppExchange, the World’s Leading Enterprise Apps Marketplace →