Tag Archives: InMoment

InMoment and Clients New Look and iNTERTAIN celebrate wins at UK Customer Experience Awards

InMoment, a customer experience (CX) optimisation platform, celebrated victory with clients and other CX leaders at the UK Customer Experience Awards in London over the weekend. InMoment’s innovative prompting technology, Active Listening, won a silver award in the New Product/Product – Making the Most of Technology category during the 2016 ceremony. Continue reading InMoment and Clients New Look and iNTERTAIN celebrate wins at UK Customer Experience Awards

InMoment And RapidMiner Partner To Bring Powerful Predictive Analytics To The Customer Experience

InMoment™ and RapidMiner™ today announced a partnership that combines InMoment’s Voice of the Customer (VoC) solution with RapidMiner’s Predictive Analytics Platform to generate powerful and actionable customer and business insights. Continue reading InMoment And RapidMiner Partner To Bring Powerful Predictive Analytics To The Customer Experience

InMoment’s Award Winning Active Listening™ Goes Global

PRESS RELEASE: InMoment™, a cloud-based customer experience optimisation platform announced that the company’s award-winning, patent-pending Active Listening Suite™ is now available in 90 languages, empowering brands to engage with more customers more authentically, and obtain richer insights to steer their businesses. The announcement was made at the World Retail Congress in Rome, Italy. Continue reading InMoment’s Award Winning Active Listening™ Goes Global

InMoment Introduces “Trifecta of Massive Processing Power, Data Visualisation and Text Analytics Technologies” to help businesses understand the voice of their customers in more languages and more ways

PRESS RELEASE: InMoment, a customer experience optimisation platform announced new enhancements to the company’s Experience Hub™ that will significantly expand brands’ abilities to surface and understand the insights found inside customer stories. Armed with this information, companies are empowered to make smarter decisions that improve both their customer experience, and bottom lines. Continue reading InMoment Introduces “Trifecta of Massive Processing Power, Data Visualisation and Text Analytics Technologies” to help businesses understand the voice of their customers in more languages and more ways

Mattress Firm Partners with InMoment to Help Elevate Customer Experience Program

PRESS RELEASE: Mattress Firm, the nation’s leading bedding specialty retailer, is partnering with InMoment™, a cloud-based customer experience (CX) optimization platform that gives companies the ability to listen to and engage with customers to improve business results. InMoment is providing the technology to power Mattress Firm’s guest satisfaction program. Continue reading Mattress Firm Partners with InMoment to Help Elevate Customer Experience Program

InMoment Debuts Patent-pending Innovations to Provide More Actionable Insights, Improve the Customer Experience

PRESS RELEASE: InMoment™, a cloud-based customer experience (CX) optimization platform, is introducing a powerful set of integrated Voice of Customer listening capabilities to its Experience Hub technology platform. These capabilities significantly enhance brands’ ability to gather the most actionable feedback from customers. Continue reading InMoment Debuts Patent-pending Innovations to Provide More Actionable Insights, Improve the Customer Experience

InMoment Deepens CX, Vertical Expertise with New Hires

PRESS RELEASE: InMoment™, a cloud-based customer experience (CX) optimization platform that gives companies the ability to listen to and engage with their customers to improve business results, today announced two new hires who will deepen InMoment’s ability to serve individual client and industry needs. Continue reading InMoment Deepens CX, Vertical Expertise with New Hires