Krisp has announced customer-side Accent Conversion, a real-time, inbound Accent AI capability designed to improve agents’ comprehension during live customer calls. Continue reading Krisp Brings Industry-First Customer Accent Conversion to Call Centres to Reduce Agent Cognitive Load
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ibex Partners With Krisp to Deliver a Better Customer and Agent Experience
ibex, a leading global provider of BPO and customer engagement technology solutions, announced it has partnered with Krisp to leverage Krisp’s cutting-edge AI-powered noise cancellation software for its onsite and remote agents to deliver a better customer experience. Continue reading ibex Partners With Krisp to Deliver a Better Customer and Agent Experience