Amidst the constant noise and claims of CX revolutions, Odigo paused to ask a different question: “In the race to be more advanced, who’s making sure everyone can still afford the basics?” Continue reading Odigo Essential Launches in the UK: Fast, Flexible, AI-Ready CX for Mid-Sized Contact Centres →

Odigo, a leading European provider in Contact Center as a Service (CCaaS) solutions, announces the launch of Odigo Extended Contact Center™, a solution that extends customer relationships to company employees, to offer the customers the expertise they need, when they need it. Continue reading Odigo launches Odigo Extended Contact Center™ →

Odigo announces the launch of its AI Orchestrator offering to help UK businesses deliver a more personalised and efficient customer experience. Continue reading Odigo launches Odigo AI Orchestrator, unleashing the power of AI for exceptional customer journeys →

In the 2023 edition of its Frost Radar™: European Cloud Contact Centre Market, Frost & Sullivan names Odigo as the European leader in terms of market share and positions the group among the leaders in the Growth and Innovation categories. Continue reading Frost & Sullivan confirms Odigo, as the European CCaaS provider of choice for replacing on-premises solutions →

For the third consecutive year Odigo, a global provider of Contact Center as a Service (CCaaS) solutions, has been named a global Leader in the ISG Provider Lens™ CCaaS 2022 report. This positioning is based on Odigo’s own concrete strengths. Continue reading Odigo is named Global Leader for the third consecutive year in the ISG Provider Lens™ CCaaS 2022 report →