In the 2023 edition of its Frost Radar™: European Cloud Contact Centre Market, Frost & Sullivan names Odigo as the European leader in terms of market share and positions the group among the leaders in the Growth and Innovation categories. Continue reading Frost & Sullivan confirms Odigo, as the European CCaaS provider of choice for replacing on-premises solutions
Tag Archives: Odigo
Odigo Integrates with RingCentral to Deliver Unparalleled Customer Experience With New Connector Enhancement
Odigo, a European leader in Contact Center as a Service (CCaaS) solutions, announced a new connector to address the challenge of disparate communication solutions that often fail to integrate seamlessly. Continue reading Odigo Integrates with RingCentral to Deliver Unparalleled Customer Experience With New Connector Enhancement
Odigo is named Global Leader for the third consecutive year in the ISG Provider Lens™ CCaaS 2022 report
For the third consecutive year Odigo, a global provider of Contact Center as a Service (CCaaS) solutions, has been named a global Leader in the ISG Provider Lens™ CCaaS 2022 report. This positioning is based on Odigo’s own concrete strengths. Continue reading Odigo is named Global Leader for the third consecutive year in the ISG Provider Lens™ CCaaS 2022 report
Pindrop and Odigo Partner to Provide Leading Voice Authentication and Fraud Detection Technology to Odigo Customers
Pindrop, a global technology leader offering security, identity, and intelligence for every voice, announced its partnership with Odigo, a global Contact Centre as a Service (CCaaS) solution provider, pioneer in the customer experience (CX) market. Continue reading Pindrop and Odigo Partner to Provide Leading Voice Authentication and Fraud Detection Technology to Odigo Customers