Tag Archives: Telenor

Telenor Innovates, Leverages Tweakker To Slash Customer Care Calls By 30%

Device intelligence leader Tweakker announces that Telenor Norway will pilot its Device Guides solution to encourage almost 1 million subscribers to use online self-care guides to resolve any smartphone and service related issue instead of calling its care centres for human support. Continue reading Telenor Innovates, Leverages Tweakker To Slash Customer Care Calls By 30%

Telenor launches professional and flexible cloud-based customer service solution

PRESS RELEASE: Telenor Sweden is launching a new customer service solution that enables flexible customer service in the cloud. Telenor Contact Centre has been developed together with Intelecom, one of Europe’s leading providers of cloud-based communications solutions for contact center and is suitable for both small and large companies. Continue reading Telenor launches professional and flexible cloud-based customer service solution