Australian leading telecommunications and technology company, Telstra and cloud contact centre specialist Content Guru have announced a partnership to deliver next-generation customer experience services. Continue reading Telstra and Content Guru Deliver Next-gen Customer Engagement
Tag Archives: Telstra
SaaS at your fingertips, Telstra launches new international app portfolio
PRESS RELEASE: The international launch of Telstra’s Applications portfolio gives global businesses access to new digital tools that allow them to adapt quickly to the changing needs of their employees and customers. Continue reading SaaS at your fingertips, Telstra launches new international app portfolio
Telstra and Genesys: personalising customer relationships
PRESS RELEASE: Telstra announced a new strategic relationship with Genesys to bring to market its new cloud-based contact centre solution – Telstra Cloud Contact Centre – Genesys. Available in September to Telstra’s business, government and enterprise customers, it will provide access to the very latest contact centre technologies needed in this new age of digital communications. Continue reading Telstra and Genesys: personalising customer relationships