Journey.ai, a pioneering cybersecurity software company, and Zoom, an AI-powered, open collaboration and customer experience platform, are excited to announce a partnership aimed at transforming security and customer experience in contact centres. Continue reading Journey.ai and Zoom Announce Partnership to Revolutionize Contact Center Security and Customer Experience
Tag Archives: Zoom
Zoom and Avaya announce new strategic partnership to deliver enhanced collaboration experiences
Zoom and Avaya announced a strategic partnership designed to deliver enhanced collaboration experiences to global enterprises. Continue reading Zoom and Avaya announce new strategic partnership to deliver enhanced collaboration experiences
Zoom delivers AI-powered customer experiences at an unmatched value for companies of every size
Zoom Video Communications, Inc., announced enhancements across its AI-powered customer experience (CX) suite and new pricing plans that are expected to be available in the coming weeks. Continue reading Zoom delivers AI-powered customer experiences at an unmatched value for companies of every size
Zoom named a Leader in the 2023 Gartner® Magic Quadrant™ for UCaaS, Worldwide
Zoom Video Communications, Inc., announced that analyst firm Gartner has named Zoom a Leader in the 2023 Gartner® Magic Quadrant™ for Unified Communications as a Service (UCaaS), Worldwide for the fourth time in a row. Continue reading Zoom named a Leader in the 2023 Gartner® Magic Quadrant™ for UCaaS, Worldwide
Zoom launches Zoom Surveys
Zoom has launched Zoom Surveys, giving users the ability to quickly create and edit surveys and polls and easily share them with employees, customers, and more. Continue reading Zoom launches Zoom Surveys
PCI Pal Teams up with Zoom to Create Exceptional Secure Payment Experiences
PCI Pal, the global SaaS provider of secure payment solutions for business communications, announced it has joined forces with Zoom to deliver an improved customer experience through the integration of PCI Pal Agent Assist and Digital Payments solutions into Zoom Contact Center and Zoom Phone. Continue reading PCI Pal Teams up with Zoom to Create Exceptional Secure Payment Experiences