Zoom Video Communications, Inc., announced that analyst firm Gartner has named Zoom a Leader in the 2023 Gartner® Magic Quadrant™ for Unified Communications as a Service (UCaaS), Worldwide for the fourth time in a row. Continue reading Zoom named a Leader in the 2023 Gartner® Magic Quadrant™ for UCaaS, Worldwide
Tag Archives: Zoom
Zoom launches Zoom Surveys
Zoom has launched Zoom Surveys, giving users the ability to quickly create and edit surveys and polls and easily share them with employees, customers, and more. Continue reading Zoom launches Zoom Surveys
PCI Pal Teams up with Zoom to Create Exceptional Secure Payment Experiences
PCI Pal, the global SaaS provider of secure payment solutions for business communications, announced it has joined forces with Zoom to deliver an improved customer experience through the integration of PCI Pal Agent Assist and Digital Payments solutions into Zoom Contact Center and Zoom Phone. Continue reading PCI Pal Teams up with Zoom to Create Exceptional Secure Payment Experiences
Zoom Launches ISV Exchange Program with Verint
Verint® announced that Zoom is launching the ISV Exchange Program with Verint’s open platform, expanding on the initial partnership announced last November. Continue reading Zoom Launches ISV Exchange Program with Verint
Zoomtopia 2023: One platform delivering limitless human connection
Today, Zoom kicked off Zoomtopia 2023, the company’s annual event, unveiling new platform innovations underpinned by powerful AI capabilities to help streamline the workday through effective communication and collaboration tools. Continue reading Zoomtopia 2023: One platform delivering limitless human connection
Zoom launches Workforce Engagement Management suite for contact centre teams
Zoom announced the general availability of Zoom’s Workforce Engagement Management suite, including Workforce Management and Quality Management for Contact Center customers, the latest additions to Zoom’s customer experience solutions portfolio that helps support teams create a better way to work. Continue reading Zoom launches Workforce Engagement Management suite for contact centre teams