Zoom Video Communications, Inc., announced enhancements across its AI-powered customer experience (CX) suite and new pricing plans that are expected to be available in the coming weeks. Continue reading Zoom delivers AI-powered customer experiences at an unmatched value for companies of every size
Tag Archives: Zoom
Zoom named a Leader in the 2023 Gartner® Magic Quadrant™ for UCaaS, Worldwide
Zoom Video Communications, Inc., announced that analyst firm Gartner has named Zoom a Leader in the 2023 Gartner® Magic Quadrant™ for Unified Communications as a Service (UCaaS), Worldwide for the fourth time in a row. Continue reading Zoom named a Leader in the 2023 Gartner® Magic Quadrant™ for UCaaS, Worldwide
Zoom launches Zoom Surveys
Zoom has launched Zoom Surveys, giving users the ability to quickly create and edit surveys and polls and easily share them with employees, customers, and more. Continue reading Zoom launches Zoom Surveys
PCI Pal Teams up with Zoom to Create Exceptional Secure Payment Experiences
PCI Pal, the global SaaS provider of secure payment solutions for business communications, announced it has joined forces with Zoom to deliver an improved customer experience through the integration of PCI Pal Agent Assist and Digital Payments solutions into Zoom Contact Center and Zoom Phone. Continue reading PCI Pal Teams up with Zoom to Create Exceptional Secure Payment Experiences
Zoom Launches ISV Exchange Program with Verint
Verint® announced that Zoom is launching the ISV Exchange Program with Verint’s open platform, expanding on the initial partnership announced last November. Continue reading Zoom Launches ISV Exchange Program with Verint
Zoomtopia 2023: One platform delivering limitless human connection
Today, Zoom kicked off Zoomtopia 2023, the company’s annual event, unveiling new platform innovations underpinned by powerful AI capabilities to help streamline the workday through effective communication and collaboration tools. Continue reading Zoomtopia 2023: One platform delivering limitless human connection