Tag Archives: Sunrise Software

Sunrise Software launches tailored solution for Service Providers fighting rising complexity

PRESS RELEASE: Sunrise Software, a leading supplier of Service Management solutions, has launched an enhanced new version of its flagship product Sunrise ITSM, designed specifically to help Service Providers meet complex customer delivery needs. Continue reading Sunrise Software launches tailored solution for Service Providers fighting rising complexity

Westminster Kingsway College selects Sunrise Service Desk Management Software to support staff and students

PRESS RELEASE: Sunrise Software has announced that Westminster Kingsway College has selected Sunrise IT Service Management (ITSM) to support staff and students using desktops, laptops, tablets and printers on its network. The College is one of the largest further education colleges in central London with over 15,000 students across four main sites plus a number of community outreach centres in Camden and Westminster. Continue reading Westminster Kingsway College selects Sunrise Service Desk Management Software to support staff and students

Holistic view can help UK businesses reduce £10bn loss from poor customer service – says Sunrise Software

PRESS RELEASE: UK-headquartered Service Management company Sunrise Software has today published an article detailing how adopting a centralised Customer Service Management platform can help businesses to focus on customer relationships at all levels and across supply chain operations. The article helps businesses to address the issues raised by the Institute of Customer Service (ICS), which has monitored the UK economy closely for nearly 6 years. The ICS highlights the billions lost to UK businesses through poor service and states that customer service is a proven driver for better business performance and growth. Continue reading Holistic view can help UK businesses reduce £10bn loss from poor customer service – says Sunrise Software