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Daily Archives: July 22, 2024

Technology

Helpshift Launches AI-Powered Tool for Effortless Multilingual Support Experiences

July 22, 2024 Sam Heggie-Collins

Keywords Studios’ customer support platform, Helpshift, the established leader for AI-driven, consumer-first support for modern brands, announced the launch of its new Language AI FAQ Translation tool. Continue reading Helpshift Launches AI-Powered Tool for Effortless Multilingual Support Experiences →

Keywords StudiosHelpshift
Technology

IPI introduces Service Recovery solution for Contact Centres

July 22, 2024 Sam Heggie-Collins

IPI, the Contact Centre specialist and solutions provider, announced the launch of ElasticCX Service Recovery a new cloud-based solution for Contact Centre environments. Continue reading IPI introduces Service Recovery solution for Contact Centres →

IPI

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