Kustomer Launches Data Explorer, the First CX Platform Feature That Lets Leaders Talk to Their Data

Kustomer, the Intelligent customer experience platform, announced the launch of Data Explorer, a new reporting experience that lets CX leaders ask questions in natural language and get instant answers, visualizations, and recommended actions on top of their live customer data. Continue reading Kustomer Launches Data Explorer, the First CX Platform Feature That Lets Leaders Talk to Their Data

UiPath and Talkdesk join forces to transform customer experience journeys

UiPath, a global leader in agentic automation, announced an integration with Talkdesk, Inc., a leader in customer experience automation (CXA), to enable organizations to leverage automation to optimize the end-to-end customer journey, enhancing efficiency, accuracy, and satisfaction. Continue reading UiPath and Talkdesk join forces to transform customer experience journeys