Tag Archives: Talkdesk

Talkdesk After Hours Serves up Customer and Agent Happiness by Extending Sales and Service Beyond Regular Business Hours

Talkdesk®, a global provider of AI-powered CX technology that serves enterprises of all sizes, is helping organizations extend sales and service to customers beyond traditional business operating hours. Continue reading Talkdesk After Hours Serves up Customer and Agent Happiness by Extending Sales and Service Beyond Regular Business Hours

Talkdesk AI Agents for Healthcare transforms patient and member experience with Agentic AI

Talkdesk®, Inc., a global provider of AI-powered CX technology that serves enterprises of all sizes, is helping healthcare organizations effortlessly deliver a new level of integrated self-service to autonomously address and resolve consumer requests and personalize patient experience without live agent assistance. Continue reading Talkdesk AI Agents for Healthcare transforms patient and member experience with Agentic AI

Condor Chooses Talkdesk to Modernize and Unify Its Customer Experience

Talkdesk®, Inc., a global provider of AI-powered CX technology that serves enterprises of all sizes, announced that German airline Condor has selected Talkdesk to bring its contact centre platform in-house and enhance its customer experience through a modern, unified approach. Continue reading Condor Chooses Talkdesk to Modernize and Unify Its Customer Experience

Talkdesk AI Agents for Retail Delivers Industry-Tailored Agentic AI Capabilities to Enhance Autonomous, Hyper-Personalized Customer Experience at Scale

Talkdesk®, Inc., a global provider of AI-powered CX technology that serves enterprises of all sizes, announced Talkdesk AI Agents for Retail, introducing agentic AI capabilities that bring autonomous, intelligent automation to retail customer service operations. Continue reading Talkdesk AI Agents for Retail Delivers Industry-Tailored Agentic AI Capabilities to Enhance Autonomous, Hyper-Personalized Customer Experience at Scale