Global cloud and connectivity solution provider M247 has announced a strategic partnership with cloud contact centre leader Talkdesk. Together, M247 and Talkdesk will provide contact centre solutions that help businesses deliver better customer experience (CX). Continue reading M247 partners with CCaaS provider Talkdesk
Tag Archives: Talkdesk
Talkdesk Chosen as Wallbox Contact Center Solution
Talkdesk®, a global cloud contact centre leader for customer-obsessed companies, has been selected by Wallbox as its contact centre solution provider. Wallbox selected the Talkdesk solution as part of a digital transformation for their contact centre, improving both agent engagement and customer experience (CX). Continue reading Talkdesk Chosen as Wallbox Contact Center Solution
Talkdesk Names David Paulding Senior Vice President of International
Talkdesk®, Inc., a global cloud contact centre leader for customer-obsessed companies, announced David Paulding has been appointed senior vice president of international. A CX and cloud industry insider, Paulding will helm sales efforts for Talkdesk across the EMEA, LATAM, and APAC regions, helping to meet the worldwide demand for contact centre as a service solutions. Continue reading Talkdesk Names David Paulding Senior Vice President of International
Talkdesk Brings Low-Code and No-Code to Every Aspect of the Contact Centre
Talkdesk®, a global cloud contact centre leader for customer-obsessed companies, introduced Talkdesk Automation Designer™ and Talkdesk Workspace Designer™, the latest additions to the Talkdesk Builder suite of low-code and no-code customization tools that enable organizations to easily develop and customize their ideal contact centre. Continue reading Talkdesk Brings Low-Code and No-Code to Every Aspect of the Contact Centre
WaFd Banks on Talkdesk to Transform Customer Experiences
Talkdesk®, a global contact centre leader for customer-obsessed companies, and WaFd Bank, a full-service commercial U.S. bank, are working together to lead faster innovation and better service for banking clients by leveraging the Talkdesk Financial Services Experience CloudTM for Banking, a purpose-built customer experience (CX) platform for industry-specific needs. Continue reading WaFd Banks on Talkdesk to Transform Customer Experiences
SD Worx Chooses Talkdesk Contact Centre Solution
Talkdesk®, Inc., a global contact centre leader for customer-obsessed companies, and Microsoft are partnering to deliver a contact centre solution for SD Worx. Continue reading SD Worx Chooses Talkdesk Contact Centre Solution
Talkdesk Named a Leader in 2021 Frost Radar™: European Contact Center as a Service Market Analysis
Talkdesk®, Inc., a global cloud contact centre leader for customer-obsessed companies, has been positioned as a Leader in the 2021 Frost Radar: European Contact Center as a Service (CCaaS) Market analysis. Continue reading Talkdesk Named a Leader in 2021 Frost Radar™: European Contact Center as a Service Market Analysis