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Daily Archives: March 12, 2026

Technology

Verint Expands AI Bot Portfolio to Calabrio Customers

March 12, 2026 Sam Heggie-Collins

Three months after announcing its merger with Calabrio, Verint®, The CX Automation Company™, is already delivering on the promise of the combined company. Starting today, Calabrio customers have direct access to Verint’s AI-powered bots through the Verint CX Automation Platform. Continue reading Verint Expands AI Bot Portfolio to Calabrio Customers →

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Acquisitions & Mergers

Charterhouse acquires Teleware to expand AI CX for Microsoft Teams

March 12, 2026 Sam Heggie-Collins

Charterhouse announced that it has acquired the Teleware brand, renowned for its advanced AI agent and CX solutions built natively for Microsoft Teams. Continue reading Charterhouse acquires Teleware to expand AI CX for Microsoft Teams →

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