Three months after announcing its merger with Calabrio, Verint®, The CX Automation Company™, is already delivering on the promise of the combined company. Starting today, Calabrio customers have direct access to Verint’s AI-powered bots through the Verint CX Automation Platform. Continue reading Verint Expands AI Bot Portfolio to Calabrio Customers
Daily Archives: March 12, 2026
Charterhouse Expands AI & CX Capabilities with Acquisition of Teleware Brand and Intellectual Property
Charterhouse announced that it has acquired the Teleware brand and intellectual property rights. The Teleware brand is renowned for its advanced AI agent and customer experience (CX) solutions, built natively for Microsoft Teams. Continue reading Charterhouse Expands AI & CX Capabilities with Acquisition of Teleware Brand and Intellectual Property