Verint® announced it is providing a Covid-19 rapid response effort to complement its Interaction Analytics solution for organizations needing immediate and ongoing insight into Covid-19 impacts on customers and employees now mostly working from home. Continue reading Verint Offers Analytics to Help Customers Gain Improved COVID-19 Visibility →

NICE inContact, a NICE business and the leader in cloud contact centre, in partnership with RingCentral a leading provider of global enterprise cloud communications, announced a special offer to enable organizations to rapidly transition their entire workforce, including contact centre agents, to work from home. Continue reading NICE inContact and RingCentral Announce Offering To Support Home Working →

Britannic Technologies, specialists in voice communications, systems integration and managed services, announced they will be offering free software and support to help companies and organisations manage unprecedented levels of digital interactions during the COVID-19 pandemic. Continue reading Britannic Technologies Launch Free INBOX →

Automation Anywhere, a global leader in Robotic Process Automation (RPA), announced the launch of Bot Security, the industry’s first security program to set the standard for securing software bots that enable business continuity. Continue reading Automation Anywhere Delivers Business Continuity with RPA Industry’s First Bot Security Program →