BMC Software (“BMC”), a global leader in software solutions for the digital enterprise, and KKR, a leading global investment firm, announced the signing of a definitive agreement under which KKR will acquire BMC. The company is being acquired from a private investor group led by Bain Capital Private Equity and Golden Gate Capital together with GIC, Insight Venture Partners and Elliott Management (collectively, the “Investor Group”). Continue reading KKR to Acquire BMC Software from Investor Group →

Yorkshire-headquartered technology specialist Vapour Cloud has today announced its hunt to acquire at least two IT and communications businesses, as it prepares for growth of up to 80% in 2018. Continue reading Yorkshire cloud tech firm Vapour commences acquisition trail →

InMoment, the leading cloud-based customer experience (CX) intelligence platform, has announced a significant expansion into Australia and New Zealand, with the acquisition of leading boutique customer experience agency, brandXP and appointment of a local team of CX experts. Continue reading InMoment Accelerates APAC Expansion with Key Acquisition →

Global leading BPO and customer experience company Webhelp has confirmed the acquisition of the majority of the share capital of top multilingual nearshore firm Runway BPO has been completed. Continue reading Webhelp reinforces its best-in-class nearshore portfolio →

8×8 announced the acquisition of MarianaIQ (MIQ), a high-growth Silicon Valley startup, as part of the strategic investments it has been making in AI and Machine Learning. MIQ brings deep learning capabilities to the newly announced X Series to transform both employee and customer experience. Continue reading 8×8 Acquires MarianaIQ to Strengthen AI Capabilities for Enterprise Communications →

Synchronoss Technologies, a global leader and innovator of cloud, messaging, digital and IoT products and platforms announced it has signed an agreement to acquire Dixons Carphone plc’s honeybee software business, a leading provider of digital solutions targeted at optimizing the customer experience. Continue reading Synchronoss Technologies Signs Agreement to Acquire honeybee →