Teleperformance, a global leader in digital business services, announced that Frost & Sullivan recognized the company with the 2023 Global Company of the Year Award for its industry excellence in omnichannel customer experience in the metaverse. Continue reading Teleperformance Recognized by Frost & Sullivan for Omnichannel Customer Experience in the metaverse →

Teleperformance, a global leader in digital business services, announced that it was named a leader in Everest Group’s customer experience management (CXM) services PEAK Matrix® assessment 2023. Continue reading Teleperformance recognized as a global leader in customer experience management services for 9th year by Everest Group →

Teleperformance, a global leader in digital business services, announced it has launched a new AI-driven digital solution for clients that enables faster, more efficient, and improved business processes. Continue reading Teleperformance launches TP Configuration, an AI-driven platform to enhance service delivery →

Teleperformance, a global leader in digital business services, announced it enhanced its interaction analytics platform, TP Interact, with generative artificial intelligence (AI) and natural language understanding. Continue reading Teleperformance enhances interaction analytics platform TP Interact →