Tag Archives: Teleperformance

Teleperformance Earns the Highest Score in The 2022 EMEA Customer Experience Management Service by Everest Group PEAK Matrix®

Teleperformance, the global leader in outsourced customer and citizen experience management and related digital services, announced it has been selected as a leading global service provider in Everest Group’s Customer Experience Management (CXM) 2022 PEAK Matrix® for Customer Experience Management Service Providers in EMEA. Continue reading Teleperformance Earns the Highest Score in The 2022 EMEA Customer Experience Management Service by Everest Group PEAK Matrix®

Teleperformance Earns the Highest Score in The 2022 EMEA Customer Experience Management Service by Everest Group PEAK Matrix®

Teleperformance, the global leader in outsourced customer and citizen experience management and related digital services, announced it has been selected as a leading global service provider in Everest Group’s Customer Experience Management (CXM) 2022 PEAK Matrix® for Customer Experience Management Service Providers in EMEA. Continue reading Teleperformance Earns the Highest Score in The 2022 EMEA Customer Experience Management Service by Everest Group PEAK Matrix®

Teleperformance Ranked One of the 2022 Best Workplaces in Europe™ by Great Place to Work®

Great Place to Work®, the global authority on workplace culture, ranks Teleperformance number 9 on the Best Workplaces in Europe list. The list is based on confidential survey data representing 1.4 million employees from over 3,000 companies across 37 countries in Europe. Continue reading Teleperformance Ranked One of the 2022 Best Workplaces in Europe™ by Great Place to Work®

Teleperformance Applauded by Frost & Sullivan for Its Market Leadership in the European Customer Experience Outsourcing Services Industry

Recently, Frost & Sullivan researched the European customer experience outsourcing services industry and, based on its findings, recognizes Teleperformance (TP) with the 2022 Europe Market Leadership Award. The company increases the uptake of automation and the integration of tech-based solutions to enhance customer experience. Continue reading Teleperformance Applauded by Frost & Sullivan for Its Market Leadership in the European Customer Experience Outsourcing Services Industry

Teleperformance Named Second Largest Global Third Party Provider in the Everest Group BPS Top 50 for All Industries

Teleperformance, a leading global group in digitally integrated business services, held its spot at number two on the Everest Group BPS Top 50™ for the second year in a row and was among the top five fastest-growing companies in the burgeoning business services industry. Continue reading Teleperformance Named Second Largest Global Third Party Provider in the Everest Group BPS Top 50 for All Industries

Everest Group Distinguishes Teleperformance as a Leader and Star Performer in the Contact Centre Outsourcing Assessment

Teleperformance, the worldwide leader in omnichannel customer experience management announced the company was recognized as a Leader and a Star Performer in the Everest Group Contact Center Outsourcing (CCO) – Service Provider Landscape with PEAK Matrix™ Assessment 2018. Teleperformance is the only service provider with substantial scale across all geographies and industry verticals and this marks the sixth consecutive year Teleperformance has been recognized as a global Leader by Everest Group. Continue reading Everest Group Distinguishes Teleperformance as a Leader and Star Performer in the Contact Centre Outsourcing Assessment

Teleperformance Wins Frost & Sullivan Company of the Year Awards for Asia Pacific, Europe and North America Regions

Teleperformance, the worldwide leader in omnichannel customer experience management announced it received three prestigious Contact Center Outsourcing Company of the Year Awards from Frost & Sullivan, recognizing its entire regional operations in Asia Pacific, Europe and North America. The awards honor Teleperformance for a high degree of innovation in services, technologies, and leadership with a focus on customer value and market penetration. Continue reading Teleperformance Wins Frost & Sullivan Company of the Year Awards for Asia Pacific, Europe and North America Regions

Teleperformance Wins Frost & Sullivan Company of the Year Award for the Contact Centre Industry in Europe

Based on its recent analysis of the contact centre outsourcing industry, Frost & Sullivan recognises Teleperformance with the 2017 Frost & Sullivan Company of the Year Award for the contact centre industry in Europe. Continue reading Teleperformance Wins Frost & Sullivan Company of the Year Award for the Contact Centre Industry in Europe

Teleperformance in Benelux and Norton by Symantec Win Partnership Award

Teleperformance, the global leader in outsourced omnichannel customer experience management announced its customer support operations in Benelux, delivered in partnership with Norton by Symantec, received the prestigious National Contact Center Awards (NCCA) Partnership Award at the Customer First Awards. Continue reading Teleperformance in Benelux and Norton by Symantec Win Partnership Award

Teleperformance Announces Partnership with Scandic Hotels

PRESS RELEASE: Teleperformance announced its partnership with Scandic Hotels, the largest Nordic hotel operator. Teleperformance in the Nordics will serve Scandic Hotels’ growing customer base with services out of its contact center in Tampere, Finland. The addition of Scandic Hotels adds to Teleperformance’s strong and expanding list of travel customers. Continue reading Teleperformance Announces Partnership with Scandic Hotels

Teleperformance awarded new contract with Student Loans Company

PRESS RELEASE: Teleperformance announced that its operation in the United Kingdom has been awarded a new contract by the Student Loans Company. Through delivery of a national contact centre service it will support students and graduates seeking information, advice and guidance on financial support and funding available to pursue higher education courses (as well as advice and support on repayment of student loans). Continue reading Teleperformance awarded new contract with Student Loans Company