Teleperformance, a global leader in digital business services, announced that Frost & Sullivan recognized the company with the 2023 Global Company of the Year Award for its industry excellence in omnichannel customer experience in the metaverse. Continue reading Teleperformance Recognized by Frost & Sullivan for Omnichannel Customer Experience in the metaverse →

Teleperformance, a global leader in digital business services, announced that it was named a leader in Everest Group’s customer experience management (CXM) services PEAK Matrix® assessment 2023. Continue reading Teleperformance recognized as a global leader in customer experience management services for 9th year by Everest Group →

Teleperformance, a global leader in digital business services, announced it has launched a new AI-driven digital solution for clients that enables faster, more efficient, and improved business processes. Continue reading Teleperformance launches TP Configuration, an AI-driven platform to enhance service delivery →

Teleperformance, a global leader in digital business services, announced it enhanced its interaction analytics platform, TP Interact, with generative artificial intelligence (AI) and natural language understanding. Continue reading Teleperformance enhances interaction analytics platform TP Interact →

Teleperformance, a global leader in digital business services, announced it has launched an AI Maturity Assessment Toolkit to help companies understand the capabilities necessary to successfully implement AI to help transform their organization for employees, customers and other key stakeholders. Continue reading Teleperformance launches AI maturity assessment toolkit to help companies evaluate strategies for AI success →

Teleperformance, a global leader in digital business services, announced that its operations in the United Kingdom and South Africa have received Great Place to Work® certifications, making it the world’s only BPO organisation to achieve this accolade. Continue reading Teleperformance is Now Great Place to Work® in United Kingdom and South Africa →

Teleperformance, a global leader in digital business services, announced its commitment to hire 500 refugees, including Ukrainian refugee women, over the next three years across its Europe operations including in France, Germany, Portugal and the U.K. Continue reading Teleperformance expands commitment to hiring refugees →