Avaya announced that it has closed its acquisition of Spoken Communications (“Spoken”), a leading innovator in Contact Centre as a Service (CCaaS) solutions and customer experience management applications built on conversational artificial intelligence. Continue reading Avaya Completes Acquisition of Spoken Communications
Category Archives: Acquisitions & Mergers
Motorola Solutions Completes Acquisition of Airbus DS Communications
Motorola Solutions announced it has completed the acquisition of Plant Holdings, Inc., which holds the Airbus DS Communications business, from Airbus Defense and Space, Inc., an indirect subsidiary of Airbus SE. Continue reading Motorola Solutions Completes Acquisition of Airbus DS Communications
Servion acquires Innoveo AG, a leading OmniChannel Cloud software provider in InsurTech space
The Everstone Group backed Servion Global Solutions has acquired Innoveo AG (formerly known as Pactera Switzerland AG), an InsurTech Cloud software provider, headquartered in Zürich, Switzerland. Continue reading Servion acquires Innoveo AG, a leading OmniChannel Cloud software provider in InsurTech space
Nutanix Announces Intent to Acquire Minjar
Nutanix, a leader in enterprise cloud computing announced that it has entered into a definitive agreement to acquire Minjar, Inc. (“Minjar”), the maker of Botmetric, a service that provides customers with unified cost control and enhanced visibility into their workloads running in public clouds. Continue reading Nutanix Announces Intent to Acquire Minjar
ConvergeOne Completes Acquisition of Arrow Electronics’ Systems Integration Business
ConvergeOne, a leading global IT services provider of collaboration and technology solutions announced that it has completed the transaction to acquire Arrow Electronics’ Systems Integration business, specializing in unified communications, contact center, and voice and data technologies. Continue reading ConvergeOne Completes Acquisition of Arrow Electronics’ Systems Integration Business
Genesys Acquires Altocloud to Empower All Businesses with Improved Sales and Service Results Through AI and Journey Analytics
Genesys®, the global leader in omnichannel customer experience and contact centre solutions, has completed the acquisition of privately held Altocloud Ltd., an industry-leading cloud-based customer journey analytics provider. By adding the Altocloud solution to its portfolio, Genesys strengthens its capability in artificial intelligence (AI) and machine learning to help organisations deliver a highly responsive, predictive, and fully-contextual experience throughout all stages of the customer journey – from marketing to sales to service. Continue reading Genesys Acquires Altocloud to Empower All Businesses with Improved Sales and Service Results Through AI and Journey Analytics