Avaya, a leading global business communications company, today announced that it has signed a definitive agreement to acquire Spoken Communications, a leading innovator in Contact Centre as a Service (CCaaS) solutions for enterprise customers and a provider of transformative real-time customer experience management applications built on conversational artificial intelligence. Continue reading Avaya acquires Spoken Communications, a leading Contact Centre as a Service provider →

Abakus is pleased to announce its acquisition by SAP, the fastest growing enterprise cloud company. The combination of Abakus with SAP Hybris Marketing Cloud, which includes customer profiling and responsive journey management, will allow brands to optimize marketing performance and understand customer interactions across all devices. Continue reading SAP announces acquisition of Abakus →

Polycom,, announced the signing of a merger agreement to acquire Obihai Technology, Inc., a San Jose-based innovator in VoIP audio solutions. Obihai Technology develops software and hardware for VoIP endpoints. Continue reading Polycom Announces Agreement for Strategic Acquisition of Obihai Technology →

StoneCalibre is pleased to announce that it has completed the acquisition of Applied Voice & Speech Technologies Inc. (“AVST”), a trusted developer of software-based Unified Communications (UC) solutions for businesses of all sizes. The company was merged with XMedius Solutions Inc. (“XMedius”). Continue reading StoneCalibre Acquires AVST, a Trusted Developer of Software-Based Unified Communications →

Private equity investor Waterland has acquired Swyx Solutions, a pan-European manufacturer of unified communications solutions for medium-sized companies. As a result the deal will enable Waterland to strengthen its software and IT portfolio and for Swyx it will open new opportunities for European expansion. Continue reading Unified Communications provider Swyx aims to become European market leader, after being acquired by Waterland →

Sangoma Technologies, a trusted leader in delivering Unified Communications solutions for SMBs, Enterprises, OEMs, and Service Providers, both on-premises and in the cloud announced the acquisition of all key assets of the Converged Communication Division from Dialogic Corporation. Continue reading Sangoma Announces Sixth Acquisition In Six Years →