SAP SE and Callidus Software Inc. (doing business as CallidusCloud®) announced that SAP America, Inc. has entered into an agreement to acquire CallidusCloud, the leader in cloud-based Lead to Money (Quote-to-Cash) solutions. Continue reading SAP to Acquire Callidus Software Inc., Will Offer Comprehensive “Front Office” Suite →

Connect Managed Services announces the completion of two significant acquisitions. The first is CoolHarbour, a specialist customer engagement and unified communications consultancy and systems integrator and the second being the assets and technical teams of US based, UVN. Financials of the deals have not been disclosed. Connect Managed Services is backed by, mid-market private equity investor, LDC. Continue reading Connect Managed Services acquires Amazon Connect provider CoolHarbour and the assets of US based UVN →

American Express announced it has acquired Mezi www.mezi.com, a personal travel assistant app that helps consumers plan and book trips. The Mezi app allows travelers to simply message their requests for flights, hotel or restaurant reservations, and Mezi provides recommendations and makes travel arrangements at the customer’s request. Continue reading American Express acquires Mezi →

Avaya, a leading global business communications company, today announced that it has signed a definitive agreement to acquire Spoken Communications, a leading innovator in Contact Centre as a Service (CCaaS) solutions for enterprise customers and a provider of transformative real-time customer experience management applications built on conversational artificial intelligence. Continue reading Avaya acquires Spoken Communications, a leading Contact Centre as a Service provider →

Abakus is pleased to announce its acquisition by SAP, the fastest growing enterprise cloud company. The combination of Abakus with SAP Hybris Marketing Cloud, which includes customer profiling and responsive journey management, will allow brands to optimize marketing performance and understand customer interactions across all devices. Continue reading SAP announces acquisition of Abakus →

Polycom,, announced the signing of a merger agreement to acquire Obihai Technology, Inc., a San Jose-based innovator in VoIP audio solutions. Obihai Technology develops software and hardware for VoIP endpoints. Continue reading Polycom Announces Agreement for Strategic Acquisition of Obihai Technology →