Teleperformance, the global leader in outsourced customer and citizen experience management and related digital services, announced that it has acquired PSG Global Solutions, LLC (“PSG”) from its management and private investors. Continue reading Teleperformance Acquires PSG Global Solutions
Category Archives: Acquisitions & Mergers
Babble expands its Cyber capability with the acquisition of activereach
Babble, a leading British technology company transforming how ambitious businesses use next generation technology, has today strengthened its Cyber business with the acquisition of activereach, a provider of bespoke cyber security and connectivity solutions, based in High Wycombe, Buckinghamshire. Continue reading Babble expands its Cyber capability with the acquisition of activereach
QuestionPro Acquires SuiteCX, Creates First “Full Stack” CX Platform
QuestionPro, a global provider of online survey and research services has acquired SuiteCX, the leading customer experience (CX) and journey mapping platform provider. Continue reading QuestionPro Acquires SuiteCX, Creates First “Full Stack” CX Platform
Firstcom Europe continues its expansion in the UK
Firstcom Europe, the leading Pan European telecoms company based in Bolton, announced this week the acquisition of Calteq Ltd, located in Hertfordshire and Suffolk. The deal adds an extra £6.2m of turnover and £1.2m of EBITDA to the Firstcom group and expands both its UK geographical reach and range of products.
Recurring revenues at Calteq are very strong at 80% of total. Continue reading Firstcom Europe continues its expansion in the UK
Enreach further strengthens European footprint with acquisitions in the Netherlands and Denmark
Enreach, one of Europe’s fastest growing providers of converged contact solutions backed by independent investment firm Waterland Private Equity, further strengthens its footprint in the Netherlands and Denmark, thereby continuing its long-term buy-&-build strategy. Continue reading Enreach further strengthens European footprint with acquisitions in the Netherlands and Denmark
ServiceNow to Acquire Observability Innovator Era Software
ServiceNow, the leading digital workflow company making the world work better for everyone, announced it has signed an agreement to acquire observability and log management innovator, Era Software. Following ServiceNow’s acquisition of Lightstep in 2021, Era Software will help provide customers with a unified observability solution at scale. Continue reading ServiceNow to Acquire Observability Innovator Era Software