Sutherland, an experience-led digital transformation company, announced that it has acquired AI-based customer experience platform company Augment CXM to extend Sutherland’s AI solutions portfolio and help global brands improve efficiency, boost customer satisfaction and drive loyalty and conversion. Continue reading Sutherland Acquires Augment CXM
Category Archives: Acquisitions & Mergers
LDC-backed communications technology provider Onecom acquires Bristol Headquartered Solution IP Communications Ltd
Onecom, the UK’s leading business communications technology and cloud communications specialist, has acquired Solution IP Communications Ltd, a Gamma Platinum Partner, in its second acquisition in 2022. The transaction brings Bristol-based Solution IP’s teams and in excess of 400 customers into the Onecom Group family. Continue reading LDC-backed communications technology provider Onecom acquires Bristol Headquartered Solution IP Communications Ltd
Majorel and Sitel Group® discontinue discussions on potential merger
Majorel, a leading global provider of next generation end-to-end CX solutions for digital-native and vertical leading brands, announces that it has, together with its major shareholders Bertelsmann Luxembourg S.à r.l. (“Bertelsmann”), Saham Customer Relationship Investment S.à r.l. Limited and Saham Outsourcing Luxembourg S.à r.l. (together “Saham”), discontinued discussions with Sitel and Sitel’s majority shareholder, the Mulliez family, regarding a potential merger between Majorel and Sitel. Continue reading Majorel and Sitel Group® discontinue discussions on potential merger
Babble expands southern footprint with double acquisition
Babble, Britain’s leading Cloud Comms, Contact, Cyber & Mobile technology business, has announced the acquisition of Salisbury-based Berry Telecom Limited (Berry) and Cavendish communications Group Limited (Cavendish), based out of Newhaven. Continue reading Babble expands southern footprint with double acquisition
Incom-CNS join Focus Group
Focus Group are delighted to announce the acquisition of Incom-CNS Group Limited (Incom), a highly regarded unified communications provider with offices in Manchester and South Wales. Continue reading Incom-CNS join Focus Group
Focus Group acquires ‘Contact Assist’ from Oak Innovation
Focus Group, one of the leading independent providers of essential business technology, is thrilled to announce it has acquired innovative clinical systems integration software ‘Contact Assist’ from Oak Innovation. Continue reading Focus Group acquires ‘Contact Assist’ from Oak Innovation