Tag Archives: GoTo

New Study Shows GoTo Customers Reduce IT Support Time by 57%, Achieve Nearly 400% ROI with LogMeIn Rescue

GoTo, the company making IT management, support, and business communications easy with flagship products GoTo Resolve, GoTo Connect, and LogMeIn Rescue, announced findings from a new commissioned study conducted by Forrester Consulting on behalf of GoTo. Continue reading New Study Shows GoTo Customers Reduce IT Support Time by 57%, Achieve Nearly 400% ROI with LogMeIn Rescue

GoTo continues investment to optimize IT admin experience with new releases to help drive productivity and reliability and reduce time troubleshooting

GoTo, the all-in-one business communications and IT support platform, announced the launch of new enhancements to GoTo Connect to help IT administrators drive efficiency throughout their business, their workforce, and ultimately their day-to-day activities.  Continue reading GoTo continues investment to optimize IT admin experience with new releases to help drive productivity and reliability and reduce time troubleshooting

GoTo launches co-browse to simplify and improve customer experience and support

GoTo, the all-in-one business communications and IT support platform, announced the launch of Co-browse within GoTo Contact Center. This feature gives agents the ability to collaboratively securely assist their customers within their web browser so agents are more efficient, and customers get more effective help from a single communications and support solution. Continue reading GoTo launches co-browse to simplify and improve customer experience and support