Unified Comms, Contact Centre and Cyber Solutions provider, Babble, has announced the acquisition of 8020. The deal provides scale to Babble while delivering a Scottish presence for the leading tech business as it continues its expansion. Continue reading Babble’s acquisition of 8020 brings Scottish presence →

Enreach, one of Europe’s fastest-growing unified communications (UC) companies providing innovative contact technology, has further expanded its footprint with the addition of OSS Networks, SIA (‘OSS Networks’). Already the preferred provider of cloud-based UC services in the Baltics, the Latvia-based company has more than doubled its revenues over the last three years. Continue reading Expansion into Baltics with OSS Networks joining Enreach →

Infinity is pleased to announce that it has completed the acquisition of ResponseTap from its management and venture capital investors. Continue reading Infinity acquires ResponseTap →

Dubber Corporation Limited (Dubber) announces that it has acquired Brisbane, Australia based technology group Notiv. Notiv is a developer of innovative cloud-native AI-based products that turn meetings into transcribed notes, summaries, signals, actions, and more. Continue reading Dubber acquires world class AI technology company Notiv →

Dialpad Inc., the industry leader in AI-powered communication and collaboration, announced its acquisition of Kare Knowledgeware, a customer experience (CX) platform that optimizes workflow orchestration, knowledge management, analytics and business intelligence. Continue reading Dialpad Acquires Kare Knowledgeware to Elevate Customer and Agent Experience Through Deep Search and Data Organization →

Alvaria, Inc., is pleased to announce the completion of the integration of Aspect and Noble Systems, creating a major unified force for innovation and growth in the customer experience and workforce engagement management industry. Continue reading CX Tech Leader, Alvaria, Inc. Announces Complete Integration of Recent Aspect and Noble Systems Acquisitions →