Enreach for Service Providers, part of Enreach — the fast-growing European contact leader backed by the independent investment group, Waterland Private Equity (“Waterland”) — has announced the appointment of Iain Sinnott as Head of International Carrier Sales, Enreach for Service Providers. Continue reading Iain Sinnott appointed as Head of International Carrier Sales, Enreach for Service Providers →

Alvaria, the world leader in enterprise-scale customer experience and workforce engagement management, announced Jeff Cotten as Chief Executive Officer. Tim Dahltorp, who has been interim CEO as well as Chief Financial Officer since February, will continue as CFO. Continue reading Alvaria announces Jeff Cotten as new Chief Executive Officer →

Leading gig customer service (GigCX) platform Limitless welcomes Mike Havard to its board. A well-known customer management, channel and technology industry leader, Havard will help advance the fast-growing company’s next stage of expansion with Limitless co-founders Roger Beadle and Megan Neale, creators of the GigCX model. Continue reading Limitless Welcomes Mike Havard as New Chair to Elevate GigCX →

Bandwidth, a leading global enterprise cloud communications company, announced Karl Perkins has joined the company as Chief Innovation Officer, a newly created position. Continue reading Bandwidth Announces Karl Perkins As Chief Innovation Officer →

Tollring has appointed Craig Hoile as Head of Channel Sales to drive forward the performance and account management for all international partners and resellers of its analytics solutions. Continue reading Tollring makes top Channel Sales hire →

Sitel Group®, one of the largest global providers of customer experience (CX) products and solutions, announced that Brian Johnson has joined the company as CEO – Americas. Brian brings extensive industry experience to Sitel Group and was hired to lead the Americas region during an incredibly transformational time for the company. Continue reading Brian Johnson Joins Sitel Group as CEO – Americas →