Bandwidth, a leading global enterprise cloud communications company, announced Karl Perkins has joined the company as Chief Innovation Officer, a newly created position. Continue reading Bandwidth Announces Karl Perkins As Chief Innovation Officer →

Tollring has appointed Craig Hoile as Head of Channel Sales to drive forward the performance and account management for all international partners and resellers of its analytics solutions. Continue reading Tollring makes top Channel Sales hire →

Sitel Group®, one of the largest global providers of customer experience (CX) products and solutions, announced that Brian Johnson has joined the company as CEO – Americas. Brian brings extensive industry experience to Sitel Group and was hired to lead the Americas region during an incredibly transformational time for the company. Continue reading Brian Johnson Joins Sitel Group as CEO – Americas →

Playvox, the leading omnichannel contact centre provider of Workforce Engagement Management solutions, announced that Michelle Randall Burrows, contact centre industry veteran, has joined the company as chief marketing officer (CMO). Continue reading Michelle Randall Burrows Joins Playvox as Chief Marketing Officer →

Verse.io, a leading conversational texting platform leveraging powerful AI and highly skilled human concierges, has officially announced the appointment of Dennis Eaton as the company’s new Vice President of Contact Center Operations. Continue reading Verse.io Announces Dennis Eaton as New Vice President of Contact Centre Operations →