Sabio Group, Europe’s leading full service CX provider, has appointed Matt Tuson as Chief Commercial Officer. He brings proven executive leadership, sales and company expansion experience to Sabio, with a 25-years plus track record of driving major sales growth for cloud and CX organisations across multiple vendors. Continue reading Sabio Group appoints Matt Tuson as Chief Commercial Officer →

SugarCRM, the innovator of time-aware customer experience (CX) announced the appointment of James Norwood to its board of directors effective immediately. James brings more than 30 years experience in enterprise software with a proven track record in product strategy and development, sales and marketing, M&A, brand creation and differentiation, and has a detailed industry knowledge. Continue reading SugarCRM Names Enterprise Software Veteran to Board of Directors →

Waterfield Technologies (WTI), a leading contact centre software and systems integrator providing mission critical voice and conversational AI solutions, is excited to announce the appointment of Steve Kezirian as Chief Executive Officer (CEO). Continue reading Waterfield Technologies Welcomes Steve Kezirian as Chief Executive Officer →

Unbabel, the AI-powered, human-refined translation platform that enables multilingual customer service at scale, announced the appointment of Sophie Vu to the role of chief marketing officer (CMO) based in the company’s San Francisco headquarters. Continue reading Unbabel Appoints Sophie Vu as Chief Marketing Officer →

Cyara, provider of the leading Automated Customer Experience (CX) Assurance Platform, proved the success of its innovative approach to contact centre test automation strategies and CX assurance by closing its 2020 fiscal year with 41% year-over-year SaaS bookings growth, an 40% increase in year-over-year renewal bookings, and with 95% customer retention. Continue reading Cyara Appoints New Head of Customer Experience Amidst 41% YoY Growth →

Yext, the Search Experience Cloud company, announced the appointment of Jon Buss to Managing Director of Europe, the Middle East, and Africa (EMEA). Buss was previously Managing Director of Northern Europe after joining Yext in 2016 and establishing the company’s London office. Continue reading Yext Names Jon Buss as Managing Director, EMEA →