Ascensos is delighted to announce the appointment of William Carson as Director of Market Engagement. William will play a key role at a pivotal moment in the Ascensos journey as it expands its presence and propositions across the UK and Europe. Continue reading Ascensos appoints William Carson as Director of Market Engagement →

Puzzel, a leading cloud-based contact centre software provider, has appointed Rob Wiles as Partner Channel Director. In this role, Wiles will draw on his 20 years’ experience in unified communications and the contact centre industry to build a brand-new partner programme across Europe, to fuel the company’s ambitious growth plans over the next 3 years. Continue reading Puzzel appoints Rob Wiles as Partner Channel Director →

Semafone®, the leading provider of data security and multi-channel compliance solutions for call and contact centers, has appointed Marc Cremer as Executive Vice President of Sales for North America. Cremer will be responsible for leading Semafone’s direct, partner, and channel sales teams as well as growing strategic relationships with high-value customers and partners. Continue reading Semafone Appoints Leading Telecom Industry Sales & Operations Veteran To EVP of Sales – North America →

Mitel, a global leader in business communications, today announced the appointment of Mary T. McDowell as president and chief executive officer. McDowell brings an intimate understanding of the communications and technology markets and a strong track record of driving growth for global organizations. Continue reading Mitel Announces Mary T. McDowell as New President & CEO →

BMC, a global leader in IT solutions for the digital enterprise announced that Ayman Sayed has joined BMC as President and Chief Executive Officer, effective immediately. Sayed succeeds Bob Beauchamp, who joined BMC as interim CEO in April 2019 and will continue his service to the company as Chairman of the Board. Continue reading BMC Appoints Technology Leader Ayman Sayed as President and CEO →

Ventrica, the outsourced contact centre business that delivers omnichannel and multi-lingual customer service for blue-chip brands, is pleased to announce the appointment of Kathryn Chivers as Chief Service Delivery Officer to support the company’s rapid growth plans. Continue reading Ventrica appoints Kathryn Chivers as Chief Service Delivery Officer →