Ascensos is delighted to announce the appointment of William Carson as Director of Market Engagement. William will play a key role at a pivotal moment in the Ascensos journey as it expands its presence and propositions across the UK and Europe.
William joins the team at Ascensos following seven years working with some of the world’s leading BPO customer service providers including Teleperformance and Concentrix.
As a Board Member and Director, William has created and developed an unrivalled network of partners to drive market engagement and unlock client and new business growth.
“I’m absolutely thrilled to be joining one of the industry’s truly independent and authentic CX BPO brands,” he said. “Ascensos has the track history, leadership pedigree, entrepreneurial spirit and aspiration to be truly relevant in the board rooms of its clients. I will be bringing every partnership and solution, contact and relationship to help the A team grow its portfolio in the UK and Europe.”
John Devlin, Co-Founder and CEO of Ascensos added: “I’m delighted to welcome William to Ascensos. We have always sought to provide our clients with value-oriented and outcome-based solutions that elevate the customer experience. As the transformation of CX continues, William’s vision, knowledge, energy and clear passion for the evolution of the industry will add a new dimension to Ascensos and I very much look forward to working with him on the goals and objectives for our business.”
About Ascensos
Ascensos is an award-winning specialist provider of BPO services to leading UK and European retail brands. With 6 state of the art operations across the UK, Romania and The Netherlands we deliver unrivalled levels of service and experience on behalf of our clients and their customers.