NICE inContact, a NICE business, announced that NICE inContact CXone, the world’s #1 cloud customer experience platform, was named the Best New Technology Solution by the ICMI Global Contact Center Awards. NICE inContact was recognized for its commitment to improving the customer experience at the ICMI Contact Center Expo. Continue reading NICE inContact CXone Named Best New Technology Solution by ICMI Global Contact Centre Awards
Category Archives: Awards
60k is a Top Performer at GSA Awards 2018
60k are extremely happy to announce that they has been chosen as a Top Performer in this year’s GSA Awards! 60k have been honoured in the “Emerging Players” category together with some of the industry’s elite! Continue reading 60k is a Top Performer at GSA Awards 2018
Serenova Awarded Cloud Computing Magazine’s 2018 Product of the Year
Serenova, a leading contact center-as-a-service (CCaaS) and workforce optimization (WFO) provider, announced that TMC, has named its CCaaS solution, CxEngage, a 2018 Products of the Year. Continue reading Serenova Awarded Cloud Computing Magazine’s 2018 Product of the Year
Best end-to-end Customer Engagement Provider 2018 award goes to the Eckoh Experience
Eckoh, the global provider of secure payment products and customer contact solutions, has won the Best End-to-End Customer Engagement Provider award at the recent TMT Awards 2018. Continue reading Best end-to-end Customer Engagement Provider 2018 award goes to the Eckoh Experience
Arise Recognized as Global Sourcing Association UK Top Performer
Arise Virtual Solutions has been recognized by the Global Sourcing Association (GSA) as a Top Performer “Emerging Player.” The company’s contact outsourcing platform connects thousands of virtual service providers with global brands across the UK, U.S. and Canada. Continue reading Arise Recognized as Global Sourcing Association UK Top Performer
Unify Named a Leader in Aragon Research GlobeTM for Mobile Collaboration, 2018
Unify, the Atos brand for collaboration solutions, has been positioned by Aragon Research, Inc. in the Leader section of the Globe for Mobile Collaboration, 2018[1]. Circuit, Unify’s cloud-based collaboration solution and a key component of the Atos Digital Workplace, was noted for its breadth of features, consistent user interface and cloud deployment capabilities. Continue reading Unify Named a Leader in Aragon Research GlobeTM for Mobile Collaboration, 2018