IP Integration, a leading provider of customer engagement solutions, has been awarded the prestigious Avaya 2016 Strategic Win Award for the Asia region. IP Integration was responsible for securing and fulfilling a major installation of Avaya’s contact centre solution for ESL, the international gaming organisation. Combining the Avaya solution with a selection of its own complementary tools, IP Integration specified and managed the highly complex roll-out. Continue reading Avaya merits IP Integration with Strategic Win Award →

PRESS RELEASE: Carousel Industries has received the 2016 Value Added Reseller (VAR) of the Year Award from inContact, Inc., a NICE company. inContact is a leading provider of cloud contact center software and workforce optimization tools. The award was presented to Carousel at the 2017 inContact sales kickoff meeting in Houston. Continue reading Carousel Industries Receives VAR of the Year Award from InContact →

Platinum is Mitel’s highest level of accreditation and Olive are currently the only company in the UK that holds this for Cloud. Continue reading Olive Communications achieves Mitel’s first UK Platinum Cloud Service Provider accreditation →

PRESS RELEASE: Thunderhead is proud to be included as a 2017 CRM Watchlist Winner. The CRM Watchlist is designed to showcase the leading global technology and services firms in the CRM market. The coveted annual award is now in its tenth year and recognises companies that have made a significant market impact, and is conducted by leading CRM industry analyst Paul Greenberg, Managing Principal of The 56 Group, best-selling author and ZDNet blogger. Continue reading Thunderhead announced as 2017 CRM Watchlist Winner →